Technical Support Engineers at a Fraction of the Cost
Get expert technical support while saving 71% on staffing costs with our offshore solutions.
4.8 star reviews
How Offshore Technical Support Engineer Services Can Grow Your Business
Hiring a Tech Support Engineer can provide you value by researching, diagnosing, troubleshooting, and resolving customer issues. They give you and your onshore team more flexibility, and at the same time, maintain high customer satisfaction.
- Client engagement IT Support
- Office 365 Administration
- Flexible shifts for support coverage
- Monitoring and Management of System Alerts
- Ticket resolutions and Management
- Communication with customers as required
- Basic remote access solutions
- User Account Management
Discover Offshoring: Surprising Benefits of Offshoring Your IT Support Team
Offshore Technical Support Engineers to level up your business
Above Average English Communication
Top IT Skills
24/7 Availability
What Our Clients Say About Our Staff
“The technicians are always striving to go above and beyond to learn and share knowledge with people.”
Extended Shift Support for Managed Service Provider
Director of Service Delivery,
PACE Technical
“The staff’s professionalism and willingness to help is amazing.”
Staff Augmentation for Business ICT Services
Service Delivery Manager, Subnet
“… everybody has always been willing to help and support us with our needs.”
Staff Augmentation for IT/MSP Company
Operations Manager, Otto
Everything You Need for Successful Offshoring
TGT provides you with a full support service: meaning you and your onshore team can worry less and focus more on your core business.
Fulltime Dedicated Team Member
We will provide you with a dedicated team member that will work exclusively for your business.
Comprehensive Recruitment Program
We will find and screen the best talent, present them to you for your selection as part of your team.
High Speed & Secure Network
Your Offshore Team will connect with you via our world class design and secured IT network infrastructure.
Employment Requirements Covered
We will take care of the Government and Employment requirements for your Team members.
Daily Operations Support
We will be your eyes, ears and feet on the ground to support your team while liaising with you regularly to manage their performance.
Simple & Transparent Billing
A simple and transparent billing system to manage all costings for you Offshore Program.
Our Smooth and Efficient Process to Quickly Get Your Team Up and Running
We've refined the offshoring and onboarding process to ensure a smooth and enjoyable experience from start to finish.
Identify your
next hire
Ask yourself, if I could hire someone today, what role would it be?
Choose Your
Own Team
Our in-house Recruitment Team will present selection of talented candidates for you to select your own Team.
Get your
team started
Our Operations Support will help develop a Onboarding program for your team.
Manage & Support
your Team
We will work with you to assist with the management and support of your team.
