MSP Improve it's workflow processes with offshoring - Techno Global Team

Can an MSP Improve It’s Workflow Processes with Offshoring?

Correct Solutions, a Sydney-based MSP, partnered with Techno Global Team (TGT) to enhance their Sales Admin support by hiring offshore staff in the Philippines. With the goal of building redundancy and extending support hours, they successfully onboarded two offshore Sales Admins to complement their local team. The hiring and training processes were efficient, and the cultural alignment was seamless, contributing to improved workflow and customer engagement. The client highlighted TGT’s structured approach and responsive management as key strengths.

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Can an MSP Improve It's Workflow Processes with Offshoring?