Have you ever had an offshore employee approach you directly for a loan? We know this can be a sensitive situation. Here’s how to navigate it professionally and in accordance with TGT policies:

Listen Carefully:
Give the employee your full attention and allow them to share their situation and reasons for needing financial support. This demonstrates empathy, especially since discussing money can be challenging in Philippine culture. Be sure to avoid making promises; instead, let them know you’ll discuss their situation with TGT.

Check Company Policies:
After your conversation, promptly reach out to your TGT Operations Manager to review our policies on financial assistance. Familiarizing yourself with these guidelines is essential before taking any further steps. Additionally, we can consider suggesting alternatives like financial counseling or employee assistance programs that may be available.

Your TGT Operations Manager can also help facilitate the conversation with the employee. Their shared cultural background allows them to better understand the nuances of the situation, helping to identify the root cause and guiding employees toward making informed decisions.

If You Decide to Help:
Before proceeding, take a moment to assess your own financial situation. Only lend what you can comfortably afford to lose. If you decide to move forward, we’ll establish clear terms for repayment, including the loan amount and schedule. It’s important to document this agreement in writing and have both parties sign it.

While maintaining open communication is essential, we recommend referring the employee to the TGT Team for support resources instead of lending money directly. Please note that if you choose to facilitate a loan through TGT, the employee will be responsible for a 10% processing fee. Additionally, TGT will not be liable if the employee is unable to repay the loan amount.